Blueprint Strategies for Delivering Results
Actions:
Hire a Chief Evaluation Officer or Chief Learning Officer to provide leadership on an overall approach to evaluation and learning
PeopleBuild cross-department and cross-functional teams to ensure the right breadth of perspective is leveraged to address top administration priorities
PolicyPeople
Provide the appropriate level of authority, responsibility, and resources to these leaders and teams so they can properly execute
Actions:
Develop policies which promote and guide the use of data and evidence in program development and assessment, including the public release of reports
PolicyBuild a program inventory of all efforts by area (e.g. criminal justice, mental health, child welfare) to enable better comparison and evaluation
InfrastructureCreate clear definitions and tiers of evidence (e.g. evidence-based vs. data supported) to better communicate within departments, the public, and the legislature about what is working and what is not
PolicyEngage outside experts, such as university-based researchers, to enhance internal capacity for research and evaluation of programs
People
Consider developing an explicit “learning agenda” for the capture of data across programs, so that performance management efforts go beyond just tracking outcomes to focus more broadly on learning and analysis; identify ways to seek community input on the learning agenda so that it reflects the needs of a diverse group of stakeholders
Actions:
Develop a budget decision-making process that preferences requests with evidence and/or data about quantifiable outcomes (i.e. not just counting inputs and outputs)
Policy- Consider a rubric that increases the priority of a specific request based on the level of evidence for the program, while also creating space for new programs that do not yet have an evidence base, but do have strong data that demonstrates quantifiable outcomes
Create a standard funding allocation to build the state’s capacity to evaluate programs (e.g. 1% with a cap on the total amount); this is especially relevant for new programs where it is important to design the evaluations and metrics that will be used to measure the success of the initiative
PolicyEnsure the new budget process is integrated into the broader systematic approach to managing results, so that priorities and learnings from different parts of the governor’s office and agency leadership are not siloed
InfrastructureEngage with the legislature to refine the new budget process
People- Clarify terms such as “evidence-based” vs. “data informed” to ensure consistency and clear communication
What Could This Look Like Over Time?
Building and Using Evidence
Wins
By following the actions above and building over time, states should aim to achieve wins along the way to galvanize internal and external support. Here are some sample wins, though there are many other types of achievements that states could use to mark their progress.